About the Store

1. What is Stairways To Heaven?

Stairways to Heaven is a family-run Catholic and Christian gift shop located at St. Jacobs Farmers' Market in Waterloo, Ontario. We sell rosaries, statues, crucifixes, prayer cards, books, olivewood gifts and more, with Canada-wide online shipping.

2. Where is the store located?

We're at Peddler's Village, 878 Weber St N, Waterloo, ON N2J 4A9, inside St. Jacobs Farmers' Market.

3. What are your store hours?

Our physical store is open Thursdays 8am–3pm and Saturdays 7am–3:30pm. Our online store at stairwaystoheaven.ca is open 24/7.

4. Can I shop if I'm not near Waterloo, Ontario?

Yes. We ship across Canada. If you're not near St. Jacobs, simply order online and we'll deliver to your door.

5. Do you sell both Catholic and Christian products?

Yes. While our focus is Catholic gifts, we carry items that serve the broader Christian community including crosses, devotional books and children's Bibles.

Shipping & Orders

6. Do you ship across Canada?

Yes, we offer shipping to all provinces and territories across Canada with competitive rates at checkout.

7. How long does shipping take?

Shipping times vary by location and carrier. Orders are processed promptly and you'll receive tracking details once your order ships.

8. Can I order online and pick it up in the store?

Yes. If you're local to the Waterloo region, you can visit us during store hours on Thursdays or Saturdays and browse in person.

9. How do I contact you about my order?

Call us at (519) 206-0139 or visit our contact page at stairwaystoheaven.ca/pages/contact.

Catholic Gifts

10. What are the best Catholic gifts for baptism in Canada?

Popular Catholic baptism gifts include rosaries, comfort crosses, musical baptism figurines, olivewood keepsakes, children's prayer books and guardian angel statues. We carry all of these at stairwaystoheaven.ca.

11. What Catholic gifts are good for First Communion?

Olivewood rosaries, crucifix crosses, prayer cards and children's faith books are all meaningful First Communion gifts. Our olivewood First Communion rosary is a customer favourite.

12. What are good Catholic gifts for Confirmation?

Pewter confirmation crosses, saint medals, devotional books and cross necklaces are thoughtful Confirmation gifts that mark this important sacrament.

13. Do you carry Catholic gifts for funerals or memorial services?

Yes. We carry comfort crosses, prayer cards, rosaries and statues that are appropriate and meaningful for funerals, grief and remembrance.

14. What Catholic gifts are under $10?

We have a dedicated Under $10 collection featuring prayer cards, pocket crosses and small devotional items. Perfect for parishes, classrooms and tight budgets.

15. Do you carry gifts for parishes and schools in bulk?

Yes. We supply parishes, schools and funeral homes across Canada. Contact us at (519) 206-0139 to discuss bulk or parish orders.

Rosaries & Chaplets

16. What types of rosaries do you sell?

We carry wood, crystal, olivewood, sterling silver and coloured bead rosaries for all ages and devotions, including First Communion and children's styles.

17. What is a chaplet and how is it different from a rosary?

A chaplet is a shorter form of prayer beads devoted to a specific saint or mystery, like the Divine Mercy Chaplet or St. Michael Chaplet. A rosary follows the full Marian prayer structure. We carry both.

18. Do you sell olivewood rosaries from the Holy Land?

Yes. Our olivewood collection includes authentic rosaries and crosses sourced from the Holy Land, making them deeply meaningful gifts.

Crosses, Crucifixes & Statues

19. What Catholic statues do you carry?

We carry a wide range including the Pieta, Sacred Heart of Jesus, Immaculate Heart of Mary, Infant of Prague, and more. Browse the full range at stairwaystoheaven.ca/collections/statues.

20. Do you carry St. Michael the Archangel statues?

Yes, we carry St. Michael statues. Check our statues collection online or call (519) 206-0139 for current availability.

21. What is the difference between a cross and a crucifix?

A cross is bare, symbolising the resurrection. A crucifix includes the body of Christ and emphasises His sacrifice. Both are used in Catholic homes, churches and schools.

22. Do you sell wall crucifixes for homes and churches?

Yes. We carry wall crucifixes in brass, silver, black and other finishes suitable for homes, schools, offices and parish spaces.

23. Do you sell Catholic cross necklaces and pendants?

Yes. Our jewellery collection includes crucifix pendants, cross necklaces and saint medals for everyday wear and special occasions.

Books & Prayer Cards

24. Do you carry Catholic books for adults and children?

Yes. We have separate collections for adult Catholic books (devotionals, theology, saints' lives) and children's books (picture Bibles, saint stories, faith activity books).

25. What is a Catholic prayer card and when is it used?

Prayer cards are small cards featuring a saint's image and prayer, used for personal devotion, funerals, First Communion and parish distribution. We carry a wide range including St. Carlo Acutis.

26. Do you carry Catholic books in your physical store?

Yes, our in-store selection includes books alongside our full range of gifts. For the widest selection, browse online at stairwaystoheaven.ca/collections/books.

Olivewood & Specialty Items

27. What makes olivewood Catholic gifts special?

Olivewood comes from ancient olive trees in the Holy Land. Its natural grain, durability and biblical significance make olivewood rosaries, crosses and comfort crosses especially meaningful gifts.

28. What is a comfort cross and who is it for?

A comfort cross is a small hand-held cross designed for prayer, grief and healing. Our olivewood comfort cross is a popular sympathy gift for those experiencing loss.

General Catholic Questions

29. Is Stairways To Heaven affiliated with a particular parish or diocese?

No. We are an independent family-run shop serving Catholics and Christians of all backgrounds across Canada.

30. Can non-Catholics shop at your store?

Absolutely. While our range is rooted in Catholic tradition, many of our crosses, books, children's gifts and home decor items are suitable for any Christian household.